Contact Bidvest Bank Customer Service
How to Reach a Person at Bidvest Bank
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+2 786 011 1177Service Centre Of Excellence
Customer Service:
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+2 712 323 4500Arcadia
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+2 732 946 3815Ballito
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+2 711 616 2077Bedfordview- Eastgate
Bidvest Bank Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Bidvest Bank Phone Number | +2 712 323 4500 |
| Issue Resolution Rate | Low (11% reported full resolution) |
| Contact Method Distribution | 100% phone |
| Common Reasons for Contact | Product/ service, request for information, payments and charges |
Contact Information
Bidvest Bank Website:
Bidvest Bank Help Center:
Corporate Office Address:
Other Info (opening hours):
JHB corporate head office postal address:
P O Box 185
Johannesburg
2000
South Africa
KZN corporate office:
2nd Floor, Lincoln on the Lake
2 The High Street
Parkside
Umhlanga Ridge
4319
South Africa
Western Cape corporate office:
6th Floor
33 Martin Hammerschlag way
Foreshore
Cape Town
South Africa
Summary of Bidvest Bank Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Bidvest Bank?
Payments and Charges Question:
- “Deposited money not reflecting in my account”
- “Fixed deposit interest rate”
- “Money deposited in my Acc and R700 missing from my acc”
Request for Information Question:
- “Bank confirmation letter”
- “My husband passed away, want to find out if he had an account with bidvest”
- “I want help to reactivate my debit card”
Product/ Service Question:
- “Cant access app. Bank card faulty”
- “Loan for Car finance”
- “Problem with my ignition”
Return/ Replace Question:
- “I have change the mobile number which I used to open the account and I forgot my pin”
- “Would like to change western union to my account”
- “Exchange4 free sat that my branch code does not match my account number.Branch has closed down at Northmead but App show the same branch number.Can't get my money because of this.”
Account Question:
- “My account balance”
- “Blocked card”
- “Password reset”
Cards Question:
- “Card faulty & cannot access bank app”
- “Card loss”
Activation/ Cancellation Question:
- “Need to activate my bank card”
- “Hi I want them to activate my online banking app since I have sent you my new asylum seeker.”
Other Question:
- “Cannot open app”
- “I have been scammed”
- “FOREIGN TRANSFER”
Compare Bidvest Bank Customer Service To
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