Contact Bidvest Bank Customer Service
Bidvest Bank Phone Numbers and Emails
Arcadia:
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+2 712 323 4500Nedbank Plaza, Steve Biko Street, Arcadia, Pretoria
Ballito:
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+2 732 946 3815Shop 440, Ballito Junction Regional Mall, Leonora Drive, Ballito
Bedfordview- Eastgate:
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+2 711 616 2077Shop U56, Eastgate Shopping Centre, Bradford Road, Bedfordview
Bidvest Bank Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Bidvest Bank is 27123234500. 70% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Sunday.
People call Bidvest Bank mainly because of product/ service, request for information, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Bidvest Bank is 27123234500. 70% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Sunday.
People call Bidvest Bank mainly because of product/ service, request for information, payments and charges.
6% of the consumers who called the company’s customer support stated that their issues were resolved.
Contact Information
Bidvest Bank Website:
Bidvest Bank Help Center:
Corporate Office Address:
Other Info (opening hours):
JHB corporate head office postal address:
P O Box 185
Johannesburg
2000
South Africa
KZN corporate office:
2nd Floor, Lincoln on the Lake
2 The High Street
Parkside
Umhlanga Ridge
4319
South Africa
Western Cape corporate office:
6th Floor
33 Martin Hammerschlag way
Foreshore
Cape Town
South Africa
Summary of Bidvest Bank Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Bidvest Bank?
Payments and Charges Question:
- “Deposited money not reflecting in my account”
- “Fixed deposit interest rate”
- “Money deposited in my Acc and R700 missing from my acc”
Request for Information Question:
- “Bank confirmation letter”
- “My husband passed away, want to find out if he had an account with bidvest”
- “I want help to reactivate my debit card”
Product/ Service Question:
- “Cant access app. Bank card faulty”
- “Loan for Car finance”
- “Problem with my ignition”
Account Question:
- “My account balance”
- “Blocked card”
- “Password reset”
Cards Question:
- “Card faulty & cannot access bank app”
- “Card loss”
Return/ Replace Question:
- “Would like to change western union to my account”
- “Exchange4 free sat that my branch code does not match my account number.Branch has closed down at Northmead but App show the same branch number.Can't get my money because of this.”
- “Change my contqct detaisl”
Activation/ Cancellation Question:
- “Hi I want them to activate my online banking app since I have sent you my new asylum seeker.”
Other Question:
- “Cannot open app”
- “I have been scammed”
- “FOREIGN TRANSFER”
Compare Bidvest Bank Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
